Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery. Customers are responsible for shipping costs related to merchandise returns. Unfortunately, we can't afford return shipping costs as we pride ourselves on our low retail prices and free shipping above $49.99. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

Your order will ship within 1-5 business days of purchase. We offer free domestic shipping within the continental USA for orders over $49.99. For orders below $49.99, we offer $6.95 flat rate shipping. International shipping rates are based on weight and will be calculated at the time of checkout. For any shipping inquires, please contact customercare@babyvision.com